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Frequently Asked Questions

  • What is your cancellation policy?
    What is your cancellation policy?
    We require 24 hours' notice for changes, rescheduling or cancellations for our a la carte services and 48 hours' notice for group bookings. The full price of your service(s) will be charged for all late cancellations, rescheduling or no shows. Please keep in mind that arriving late for a spa service may require us to shorten the length of the treatment with full charges applied, so as to not inconvenience other guests.
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