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Escape with ELEMIS
Heavenly Spa by Westin
Call to Reserve: +61-7-3557-8830
Begin your journey to renewal at Heavenly Spa by Westin. Replenish your mind and body with a personal sensory experience from indulgent relaxation massages and cleansing facials to invigorating body therapies. With 5 treatment rooms including 2 couples treatment rooms and a steam room, the Heavenly Spa by Westin is a calming oasis in the heart of The Westin Brisbane.
Relaxation zone's facilities
  • Location:
  • Level 3, The Westin Brisbane, 111 Mary Street, Brisbane QLD 4000
  • Opening Hours:
Monday - Wednesday : 9:00 AM - 7.00 PM
Thursday - Friday : 9.00 AM - 9.00 PM
Saturday : 9.00 AM - 6.00 PM
Sunday : 10.00 AM - 5.00 PM
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Reservations on day of service and walk-in appointments are always welcome. We encourage our guests to book appointments in advance to ensure preferred treatment or therapist availability. All reservations must be secured with a credit card, room number or gift voucher number. To make a reservation, please call 07 3557 8830, or dial service express from your room phone and ask for the Heavenly Spa. A 1.5% surcharge will be applied to all credit card payments.
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We encourage you to arrive 45-60 minutes before your appointment to complete a consultation form and relax into your spa experience.
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Valet Parking
We offer complimentary valet parking at The Westin Brisbane for any treatments 60 minutes or longer.
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Spa Environment
We respectfully ask that mobile phones are turned off for the duration of your visit and that noise is limited to encourage a tranquil environment. Smoking is not permitted. All personal belongings should be locked in your hotel room safe as the Heavenly Spa by Westin does not take responsibility for misplaced or lost items.
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Age Requirements
Guests of the Heavenly Spa must be at least 16 years of age for the use of the locker rooms, fitness facilities and spa treatments. A parent or guardian will need to be present when minors between 16 - 18 receive services or use the facilities.
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Please inform reception at time of reservation of any health concerns including allergies, high blood pressure or if you are pregnant as some treatments may not be appropriate for you at this time. Prior to the start of your service, tell your therapist the areas you would like to focus on and any areas to be avoided. During your service let the therapist know if you feel any discomfort. Communication is the key to getting the full benefit from your Heavenly Spa by Westin experience.
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Cancellation Policy
We require 24 hours' notice for changes, rescheduling or cancellations for our a la carte services and 48 hours' notice for group bookings. The full price of your service(s) will be charged for all late cancellations, rescheduling or no shows. Please keep in mind that arriving late for a spa service may require us to shorten the length of the treatment with full charges applied, so as to not inconvenience other guests.