Frequently Asked Questions

  • What are your cleaning protocols?
    What are your cleaning protocols?

    We are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates. 

    For more information on the Heavenly Spa's cleaning protocols, please contact us directly on heavenlyspa.brisbane@westin.com

    For more on Marriott International’s Commitment to Clean, please click here.